Refund policy
We accept returns within 14 days of delivery on full-price items.
Returned items must be:
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Unworn and unwashed
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In original packaging
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Free from pet hair, stains, or damage
Customers are responsible for return shipping fees. To begin a return, email us at Hello@helloharlow.ca with your order number.
Final sale items, promotional offers, and gift cards are non-refundable.